Privacy Policy
How we handle information you share with BPE Services.
Who we are
Beverley-Perkins Services Ltd, trading as BPE Services, is an electrical contracting business based in Esher, Surrey. For enquiries about how we use personal information, email info@bpeservices.co.uk.
What information we receive
When you contact us using the website form, email, phone or WhatsApp, we may receive your name, email address, telephone number, the nature of the work, an address or postcode you provide and any photographs or documents you choose to share. Standard technical information, such as IP addresses and server logs, may also be processed to operate and secure the website.
Why we use your information
We use enquiry details to respond, arrange a survey, prepare a quotation and, if you instruct us, deliver and administer electrical services. Depending on the circumstances, the lawful basis is taking steps at your request before a contract, performing a contract, complying with a legal obligation or our legitimate interests in running and securing the business and responding to enquiries. We do not use the website contact form as a sign-up for unsolicited marketing.
Who handles the information
Information may be processed by our website and hosting provider, email service providers and suppliers who help us operate the business or deliver agreed work. If you choose to contact us through WhatsApp, that service is operated by WhatsApp/Meta and its own privacy terms apply. We may need to share relevant information with professional advisers or authorities when required by law.
International data handling
Some online service providers may process information outside the United Kingdom. Where UK data-protection rules require safeguards for international transfers, we aim to use services with appropriate arrangements. Contact us if you would like more information about a particular service used for your enquiry.
How long information is kept
We keep enquiry information for as long as reasonably necessary to respond, manage follow-up questions, maintain relevant business records or meet applicable legal and accounting requirements. The period depends on whether an enquiry leads to a contract and on any legal obligations. You may ask about retention of your particular information by emailing us.
Cookies, analytics and advertising
Essential website cookies or similar technology may be used to support the site, its security and normal WordPress functions. If analytics, advertising conversion tracking or other non-essential cookies are enabled, we will update this notice and provide any consent controls required by law before using them. You can also manage cookies through your browser settings.
Your data-protection rights
Depending on the circumstances, you may have rights to access, correct, erase or restrict the use of your information, to object to processing and, in some cases, to obtain a portable copy. Where processing is based on consent, you can withdraw it. Please contact info@bpeservices.co.uk with your request. You can also complain to the UK Information Commissioner’s Office at ico.org.uk.
Updates
We will update this notice when our services, site technology or information practices change. Please contact us if you have any questions about information you have provided.